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Decision Governance for Financial Institutions™

Decision governance for banks and credit unions

The decision took twenty minutes. Reconstructing it takes six weeks.

Who decided, on what basis, with what authority — captured when the call is made. Across lending, treasury, BSA, vendor, product, digital, model risk, member risk, and compliance, feeding one board layer above them.

Free tier · No card required · One real workflow

The decision inspector — SLA callout, contextual queue rail, five-step anatomy

The record

Same five stages in every workflow.

Signal, owner, decision, action, outcome — captured at the moment of the call. AI isn't a separate product — it's a property of the record.

Decision record · Credit & Lending

Approve $2.4M CRE renewal

Approved with covenant
  1. Signal

    Renewal review opened; the original was priced below the pricing matrix.

  2. Owner

    M. Alvarez, Chief Credit Officer — named at the time of the call.

  3. Decision Rationale

    Approve $2.4M at 7.15%, covenant DSCR ≥ 1.25×. Basis: full relationship profitability and guarantor strength.

  4. Action Evidence

    Appraisal, rent roll, and DSCR worksheet attached from systems already in production.

  5. Outcome

    Booked; Q2 covenant test passed (DSCR 1.29×). Feeds the Board & Strategic layer.

Model attribution. Zest AI underwriting model (v3.2) recommended Decline (score 82). The owner overrode to Approve; the basis is recorded on the decision, not lost in a chat log.

Nine workflows, one board layer

  • Credit & Lending
  • BSA & Fraud
  • ALM & Treasury
  • Vendor Risk
  • Product
  • Digital
  • Model Risk
  • Member Risk
  • Compliance
  • Board & Strategic

Illustrative data. Riverdale Community Credit Union is a fictional institution.

01 · Operate

Where decisions get owned, recorded, and surfaced to leadership.

The Inbox — a governed queue of decisions with owner, due date, and workflow
Illustrative data

The Inbox

Your governed queue. Every consequential decision lands here with owner, due date, and workflow.

The decision inspector — SLA callout, contextual queue rail, five-step anatomy
Illustrative data

The Decision Record

The five-stage record, with SLA and overdue callouts pinned to the top. Examiner-ready PDF on demand.

The KPIs page — cross-workflow posture with per-workflow tiles and sparklines
Illustrative data

The KPIs

Cross-workflow institutional posture. What the CRO opens at 8am, from portfolio number to the specific at-risk decision.

02 · Improve

Learn from your own record instead of relitigating it.

Three views of the same six-facet Decision Governance Maturity Model.

Roadmap Maturity tab — composite floor with six facet cards
Illustrative data

Maturity

Your composite floor across six facets, L1 to L5 — stated maturity against observed evidence.

Roadmap Planning workbench — facet by level grid with initiative column
Illustrative data

Planning

A facet-by-level workbench. Add an initiative and the platform seeds SMART milestones — 125+ pre-built, all editable.

Roadmap History tab — composite floor plotted by quarter with floor-lift annotations
Illustrative data

History

Floor movement by quarter. Regression is visible — the record is honest about setbacks.

03 · Govern

The board layer, and the contract every workflow shares.

Board cycle dossiers — Q2 2026 draft and Q1 2026 concluded
Illustrative data

The Board

A cycle-level dossier of every board and strategic decision resolved in the quarter, citing operational decisions as evidence. Board-ready PDF on close.

The Reference library — semantic contract with metric cards and workflow filter
Illustrative data

The Reference

The semantic contract behind every workflow: metrics, alerts, segments, decision types, states, and personas. Nothing bespoke. Export it as YAML or JSON.

Decision governance watch

Every enforcement action, scored.

We track and score every enforcement action and guidance release from the Fed, FDIC, NCUA, FinCEN, and OCC for decision governance quality — whether the record shows who decided, on what basis, with what authority.

Most close without ever naming a root cause — because the record of why was never there.

62 federal enforcement actions tracked and scored since September 2025 See the tracker

Pricing

Three tiers. Published prices. No sales call.

Every tier runs the same record and the same five stages. What scales is how many workflows you govern and how many people are in them.

Free

$0

One workflow on your data, one user. No card. Watermarked exports.

Start free

Business

$1,499/mo

All nine operational workflows plus the Board & Strategic layer. Unlimited seats, custom workflows, SSO add-on.

See full pricing

Implementation Services are optional — $250/hr in 10-hour blocks, available to any paid tier.

SOC 2 Type II infrastructureMulti-tenant, logically isolatedRead-only by designTrust Center

The record is the file the next examiner reads.